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CUSTOMER FAQ

Q: Are you a factory or trading company?
A: Our company have be many years for riancoats and have got high reputation with top quality,lower price and excellent service with support of our own factory.


Q: Can you do OEM?
A: Yes, we can do OEM products according to customer's requirement.


Q: How can I get some sample?
A: We are honored to offer you sample. New clients are expected to pay for the courier.So inform us your express account for freight collect. Or we can send you the samples by Ali express with FedEx,UPS,DHL,TNT etc to save your cost after you pay the freight.


Q: How does your factory do regarding quality control?
A: Quality is priority!
We always attach great importance to quality controlling from beginning to end:
1). Skillful workers care every details in handing the producing and packing processes;
2).Quality Control Department specially responsible for quality checking in each process.


Q: What's your the best delivery time?
A: It's about 45 days after receipt of 30% advance payment.
Delivery time also depends on quantity of client's order.


Q: Why buy products from Fujie?
1.Professional.
Hangzhou Fujie Outdoor Products Inc.specializes in design,manufactoring and trading a wade range of outdoor products.With 20 years of industrial experience.

2.Quality Control.
We have 5-10 QC.They are stationed permanently in the factory until shipment
We ensure the quality of the product to your satisfaction
.
3.Our Services
a.We promise customer response within 24 hours.
b.Handle large orders with sufficient inventory.
c.Best delivery time.